top of page

Website Terms of Use

The United Mint Ltd

Last Updated: 5 January 2026

1. INTRODUCTION

1.1 Welcome to www.theunitedmint.com (the "Website"). The Website is operated by The United Mint Ltd ("we", "us", "our" or "the Company").


1.2 These Website Terms of Use ("Terms") govern your access to and use of our Website. By accessing or using the Website, you agree to be bound by these Terms.


1.3 If you do not agree to these Terms, you must not use the Website.


1.4 These Terms should be read in conjunction with:


1.5 In the event of any conflict between these Website Terms of Use and our Terms and Conditions of Sale, the Terms and Conditions of Sale shall prevail in relation to the purchase of products.

2. INFORMATION ABOUT US

2.1 Our Details:

  • Company Name: The United Mint Ltd

  • Company Number: 16861016 (registered in England and Wales)

  • Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

  • Contact Email: info@theunitedmint.com

  • Website: www.theunitedmint.com


2.2 We are not VAT registered.

3. CHANGES TO THESE TERMS

3.1 We may revise these Terms at any time by updating this page. The updated Terms will be effective immediately upon posting.

​

3.2 You are expected to check this page from time to time to take notice of any changes we make.

​

3.3 Where we make significant changes to these Terms, we will notify you by email (if you have provided your email address to us).

​

3.4 Your continued use of the Website after any changes to these Terms constitutes your acceptance of the revised Terms.

4. CHANGES TO THE WEBSITE

4.1 We may update, modify or discontinue the Website (or any part of it) at any time without notice.


4.2 We reserve the right to:

  • Add, remove or modify features, functionality or content;

  • Suspend or withdraw the Website temporarily or permanently;

  • Restrict access to certain parts of the Website.


4.3 We shall not be liable to you or any third party for any modification, suspension or discontinuance of the Website.

5. ACCESSING THE WEBSITE

5.1 Access: The Website is made available free of charge. We do not guarantee that the Website, or any content on it, will always be available or uninterrupted.


5.2 Availability: We do not guarantee that the Website will be available 24/7. The Website may be unavailable due to:

  • Scheduled or emergency maintenance;

  • Technical failures;

  • Issues with third-party service providers (e.g., Wix, payment processors);

  • Circumstances beyond our reasonable control.


5.3 Geographical Access: The Website may be accessed from anywhere in the world. However, we only accept orders for delivery to addresses within the United Kingdom. If you place an order from outside the UK, we reserve the right to cancel your order.


5.4 Age Restriction: You must be at least 13 years old to use the Website. If you are under 18, you should review these Terms with a parent or guardian.


5.5 User Accounts:

  • You may create an account to access additional features (e.g., saving payment methods, viewing order history, editing profile information);

  • You are not required to create an account to browse the Website or make purchases (guest checkout is available);

  • If you create an account, you are responsible for:

    • Maintaining the confidentiality of your password;

    • All activities that occur under your account;

    • Notifying us immediately of any unauthorised use of your account.


5.6 Account Security: You must not:

  • Share your account credentials with anyone;

  • Use another person's account without permission;

  • Allow anyone else to access your account.


5.7 Suspension and Termination: We reserve the right to suspend or terminate your access to the Website (including your account, if applicable) at any time, without notice, if:

  • You breach these Terms;

  • We suspect fraudulent, abusive or illegal activity;

  • We are required to do so by law;

  • We decide to discontinue the Website.


5.8 Technical Requirements: To access and use the Website, you need:

  • A device with internet access (computer, tablet or mobile phone);

  • A compatible web browser (e.g., Chrome, Safari, Firefox, Edge);

  • JavaScript enabled in your browser.

 

The Website is designed to work on desktop, tablet and mobile devices. We do not guarantee compatibility with
all devices, browsers or operating systems.

6. ACCEPTABLE USE

6.1 You may use the Website only for lawful purposes and in accordance with these Terms.


6.2 You agree not to use the Website:

  • In any way that breaches any applicable local, national or international law or regulation;

  • In any way that is unlawful, fraudulent or harmful, or in connection with any unlawful, fraudulent or harmful purpose or activity;

  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see Section 7);

  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.


6.3 You also agree not to:

  • Reproduce, duplicate, copy, sell, resell or exploit any part of the Website for commercial purposes without our prior written consent;

  • Use any automated system or software to extract data from the Website (screen scraping, web scraping, data mining, robots, spiders, crawlers);

  • Attempt to gain unauthorised access to the Website, the server on which the Website is stored, or any server, computer or database connected to the Website;

  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack;

  • Interfere with or disrupt the Website or servers or networks connected to the Website;

  • Reverse engineer, decompile or disassemble any software or technology used on the Website;

  • Remove or alter any copyright, trademark or other proprietary notices on the Website;

  • Frame or mirror any part of the Website without our prior written consent;

  • Use the Website in any manner that could damage, disable, overburden or impair the Website;

  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.


6.4 Violation of these Terms: If you breach these Terms, we may:

  • Suspend or terminate your access to the Website;

  • Remove any content you have posted;

  • Take legal action against you;

  • Disclose information to law enforcement authorities as we reasonably feel is necessary.

7. USER-GENERATED CONTENT

7.1 What is User-Generated Content? The Website may allow you to post reviews, comments, ratings or other
content ("User Content"). This may include reviews of products or our services.


7.2 Content Standards: User Content must:

  • Be accurate (where it states facts);

  • Be genuinely held (where it states opinions);

  • Comply with applicable law in the UK and in any country from which it is posted.

 

User Content must not:

  • Contain any material which is defamatory, obscene, offensive, hateful, inflammatory or discriminatory;

  • Promote sexually explicit material or violence;

  • Infringe any intellectual property rights, privacy rights or other rights of any person;

  • Be likely to deceive, harass, upset, embarrass, alarm or annoy any person;

  • Promote any illegal activity or advocate, promote or assist any unlawful act;

  • Contain any advertising or promote any services or web links to other sites (unless authorised by us);

  • Impersonate any person or misrepresent your identity or affiliation with any person.


7.3 Moderation:

  • We do not moderate or review User Content before it is posted;

  • We reserve the right (but have no obligation) to remove, edit or refuse to post any User Content at our sole discretion;

  • We are not responsible for the content, accuracy or opinions expressed in User Content.


7.4 Rights in User Content: By posting User Content on the Website, you:

  • Grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, modify, publish, distribute and display your User Content for the purposes of operating and promoting the Website and our business;

  • Warrant that you own or have the necessary rights to post the User Content and that it does not infringe any third-party rights;

  • Waive any moral rights you may have in the User Content.


7.5 Responsibility for User Content:

  • You are solely responsible for any User Content you post;

  • We are not responsible or liable for any User Content posted by you or any other user;

  • You will indemnify us against any claims, losses or damages arising from your User Content (see Section 14).


7.6 Reporting Inappropriate Content: If you believe any User Content violates these Terms or is otherwise inappropriate, please report it to us using our contact form at www.theunitedmint.com/contact or by emailing info@theunitedmint.com.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Ownership: We (or our licensors) own all intellectual property rights in the Website and its content, including but not limited to:

  • Text, graphics, images, photographs, videos and audio;

  • The design, layout, look and feel of the Website;

  • Software, code and databases;

  • Trade marks, logos and brand names (including "The United Mint" and our logo);

  • Product descriptions and specifications.


8.2 Third-Party Content: Some content on the Website (including product images, descriptions and brand names) is owned by third parties, such as manufacturers, suppliers or brand owners (e.g., The Royal Mint). Such content remains the property of those third parties.


8.3 Limited Licence: We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial purposes only, subject to these Terms.


8.4 Restrictions: You may not:

  • Copy, reproduce, republish, upload, post, transmit, distribute or modify any content from the Website without our prior written consent;

  • Use any content from the Website for commercial purposes;

  • Download or print content for anything other than your own personal, non-commercial use;

  • Share, distribute or publish images, descriptions or other content from the Website on social media, other websites or any public platform;

  • Remove, obscure or alter any copyright, trademark or other proprietary notices on the Website.


8.5 Trade Marks: "The United Mint" and our logo are our trade names. Other trade marks, product names and company names mentioned on the Website are the property of their respective owners. Use of any trade marks without the owner's permission is strictly prohibited.


8.6 Linking to the Website: You may link to our homepage (www.theunitedmint.com) from your website, provided you do so in a fair and legal manner and do not damage our reputation or take advantage of it. You must not frame or embed our Website on another website without our consent.

9. CONTENT ACCURACY AND DISCLAIMERS

9.1 No Guarantee of Accuracy:

  • While we make reasonable efforts to ensure that information on the Website is accurate and up to date, we do not guarantee its accuracy, completeness or reliability;

  • The Website may contain typographical errors, inaccuracies or omissions;

  • Information on the Website (including product descriptions, prices, availability and specifications) is subject to change without notice.

 

9.2 Product Information:

  • Product descriptions, images and specifications are provided for general information purposes only;

  • Images may not accurately represent the exact item you will receive (unless stated as "the actual item");

  • Coin grading, condition assessments and valuations are subjective opinions and may vary;

  • We do not guarantee the authenticity, quality or condition of products unless expressly stated in our Terms and Conditions of Sale.

 

9.3 Pricing Errors:

  • If a product is listed at an incorrect price due to a typographical error or system malfunction, we reserve the right to refuse or cancel orders placed at the incorrect price, even if an order confirmation has been sent;

  • In the event of a pricing error, we will notify you and give you the option to purchase at the correct price or cancel your order.

 

9.4 Availability:

  • Product availability shown on the Website is indicative only and may not be accurate in real-time;

  • We do not guarantee that products shown as "in stock" will be available when you place an order;

  • If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative (see our Terms and Conditions of Sale for details).

 

9.5 Investment and Financial Disclaimers:

  • The Website does not provide investment, financial or tax advice;

  • Information about coins, precious metals and collectibles is for general informational purposes only;

  • We do not make any representations, warranties or guarantees about the investment potential, future value or financial performance of any products;

  • The value of collectible coins and precious metals can go down as well as up. Past performance is not indicative of future results;

  • You should seek independent financial advice before making any investment decisions;

  • We are not authorised or regulated by the Financial Conduct Authority (FCA).

 

9.6 Third-Party Information:

  • The Website may contain information, advice or content provided by third parties;

  • We do not endorse, verify or take responsibility for the accuracy, completeness or reliability of third-party information.

 

9.7 External Links:

  • The Website may contain links to third-party websites (e.g., manufacturers, suppliers, payment processors);

  • We are not responsible for the content, accuracy, privacy practices or availability of linked websites;

  • Links to third-party websites do not constitute an endorsement or recommendation;

  • You access linked websites at your own risk.

10. LIMITATION OF LIABILITY

10.1 Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence;

  • Fraud or fraudulent misrepresentation;

  • Any other liability which cannot be excluded or limited under applicable law.


10.2 Subject to Section 10.1, we shall not be liable for:

  • Any loss or damage arising from your use of, or inability to use, the Website;

  • Any loss or damage arising from reliance on information, content or materials on the Website;

  • Any loss or damage arising from errors, inaccuracies, omissions or delays in content;

  • Any loss or damage arising from viruses, malware or other harmful code (though we take reasonable steps to prevent this);

  • Any loss or damage arising from unauthorised access to or use of our servers or your personal data;

  • Any loss or damage arising from the unavailability, suspension or termination of the Website;

  • Any loss or damage arising from the failure of third-party services (e.g., Wix, payment processors, internet service providers);

  • Any loss or damage arising from content posted by other users;

  • Any loss or damage arising from external websites or resources linked from the Website;

  • Any indirect, consequential, special, punitive or incidental losses or damages, including but not limited to:

    • Loss of profits, revenue, business or anticipated savings;

    • Loss of data or information;

    • Loss of goodwill or reputation;

    • Wasted expenditure.


10.3 Maximum Liability: To the fullest extent permitted by law, our total liability to you in respect of any claim arising out of or in connection with your use of the Website (whether in contract, tort including negligence, breach of statutory duty or otherwise) shall not exceed £100.


10.4 Consumer Rights: If you are a consumer (as defined by the Consumer Rights Act 2015), you have certain statutory rights which cannot be excluded or limited. Nothing in these Terms affects those rights. For more information about your statutory rights, contact your local Citizens Advice Bureau or Trading Standards Office.


10.5 Your Responsibility: You are responsible for:

  • Ensuring your device and internet connection are suitable for accessing the Website;

  • Implementing appropriate security measures (e.g., antivirus software, firewalls) to protect your device;

  • Any costs incurred in accessing the Website (e.g., internet charges, data charges).

11. TRANSACTIONS AND ORDERS

11.1 The purchase of products from us is governed by our Terms and Conditions of Sale, which can be found at www.theunitedmint.com/terms-sale-of-goods.


11.2 By placing an order through the Website, you agree to be bound by our Terms and Conditions of Sale.


11.3 Prices, product availability and specifications displayed on the Website are indicative only and are subject to change without notice until your order is accepted by us.


11.4 We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product unavailability;

  • Pricing errors;

  • Suspected fraudulent activity;

  • Breach of these Terms or our Terms and Conditions of Sale;

  • Orders placed from outside the United Kingdom.


11.5 For full details on payment, delivery, returns, refunds and cancellations, please refer to our Terms and Conditions of Sale.

12. VIRUSES AND SECURITY

12.1 We take reasonable steps to protect the Website from viruses, malware and other malicious code. However, we do not guarantee that the Website is secure or free from bugs or viruses.


12.2 You are responsible for configuring your information technology, computer programmes and device to access the Website. You should use your own virus protection software.


12.3 You must not:

  • Misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or technologically harmful material;

  • Attempt to gain unauthorised access to the Website, the server on which the Website is stored, or any server, computer or database connected to the Website;

  • Attack the Website via a denial-of-service attack, distributed denial-of-service attack or any other type of attack.


12.4 By breaching this provision, you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them.


12.5 Reporting Security Issues: If you discover a security vulnerability or any suspicious activity on the Website, please report it immediately to us at info@theunitedmint.com or through our contact form at www.theunitedmint.com/contact.

13. PRIVACY AND COOKIES

13.1 Our Privacy and Cookie Policy (available at www.theunitedmint.com/privacy-and-cookie-policy) explains how we collect, use, store and protect your personal data when you use the Website.


13.2 By using the Website, you acknowledge that you have read and understood our Privacy and Cookie Policy.


13.3 The Website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please see our Privacy and Cookie Policy.

14. INDEMNITY

14.1 You agree to indemnify, defend and hold harmless The United Mint Ltd, its directors, officers, employees, agents, contractors and affiliates from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of the Website;

  • Your breach of these Terms;

  • Your violation of any law or the rights of any third party;

  • Any User Content you post on the Website;

  • Any fraudulent, unlawful or unauthorised activity conducted through your account.


14.2 We reserve the right, at our own expense, to assume the exclusive defence and control of any matter subject to indemnification by you.

15. FORCE MAJEURE

15.1 We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to:

  • Acts of God, flood, fire, earthquake or other natural disasters;

  • War, terrorism, riot or civil unrest;

  • Strikes, lock-outs or other industrial disputes;

  • Failure of third-party service providers (e.g., Wix, payment processors, internet service providers);

  • Power outages, telecommunications failures or internet disruptions;

  • Cyber-attacks, hacking or denial-of-service attacks;

  • Pandemics or epidemics;

  • Government action, legislation or regulatory changes.


15.2 If a force majeure event continues for more than 30 days, either party may terminate the Contract by giving written notice to the other party.

16. SEVERABILITY

16.1 If any provision of these Terms is held by a court or other competent authority to be invalid, unlawful or unenforceable, such provision shall be deemed severed from these Terms.

​

16.2 The remaining provisions shall continue in full force and effect.

​

16.3 If a severed provision would, if amended, be valid, lawful and enforceable, the provision shall be deemed amended to the minimum extent necessary to make it valid, lawful and enforceable.

17. WAIVER

17.1 No failure or delay by us in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy.


17.2 A waiver of any right or remedy on one occasion shall not be construed as a waiver of that right or remedy on any other occasion.


17.3 Any waiver must be in writing and signed by an authorised representative of the Company.

18. ENTIRE AGREEMENT

18.1 These Terms, together with our Terms and Conditions of Sale and Privacy and Cookie Policy, constitute the entire agreement between you and us in relation to your use of the Website and supersede all previous agreements, representations and understandings.


18.2 You acknowledge that you have not relied on any statement, representation, warranty or understanding except as expressly set out in these Terms.

19. THIRD-PARTY RIGHTS

19.1 No term of these Terms is intended to confer any benefit on any third party, and no third party shall have any right to enforce any provision of these Terms under the Contracts (Rights of Third Parties) Act 1999.

20. ASSIGNMENT

20.1 You may not assign, transfer or sub-contract any of your rights or obligations under these Terms without our prior written consent.

​

20.2 We may assign, transfer or sub-contract any of our rights or obligations under these Terms without your consent.

21. NOTICES

21.1 Any notice required to be given under these Terms shall be in writing and may be delivered:


21.2 Notices shall be deemed received:

  • If sent by email: at the time of transmission (provided the sender does not receive a delivery failure notification);

  • If sent through our contact form: when submitted.

22. GOVERNING LAW AND JURISDICTION

22.1 These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.


22.2 Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


22.3 If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of Scotland or Northern Ireland respectively.

23. COMPLAINTS AND DISPUTES

23.1 If you have a complaint about the Website or our services, please contact us:

​

23.2 We will acknowledge receipt of your complaint within 2 Business Days and respond with a resolution or explanation within 14 days.

​

23.3 If you remain dissatisfied with our response, you may escalate your complaint to a senior member of our management team by requesting escalation in writing.

 

23.4 If we are unable to resolve your complaint to your satisfaction, you may refer the matter to an alternative dispute resolution (ADR) service. We will provide details of suitable ADR services upon request.

24. CONTACT US

24.1 If you have any questions about these Website Terms of Use, please contact us:

END OF WEBSITE TERMS OF USE

© 2026 The United Mint Ltd. All rights reserved.

bottom of page